Privacy Policies
MentorsWorld Ventures Private Limited operates the www.mentorsworld.org website, which provides the SERVICES. This page informs website visitors about our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the MentorsWorld Ventures Private Limited website. If you choose to use our Service, then you agree to the collection and use of information concerning this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.mentorsworld.org, unless otherwise defined in this Privacy Policy. Information Collection and UseFor a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. Log DataWe want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. CookiesCookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. Service ProvidersWe may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. SecurityWe value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Links to Other SitesOur Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Children’s PrivacyOur Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. Contact UsIf you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected] |
Return Policies
At MentorsWorld Ventures Pvt. Ltd., we are committed to providing quality mental health services to our clients. To ensure a smooth and fair appointment scheduling process, we have established the following appointment cancellation and money refund policy:
1. Cancellation and Rescheduling: b. Late Cancellations: Appointments cancelled or rescheduled with less than 24 hours notice may be subject to no refund. This fee helps cover the costs associated with the reserved time. c. No-Show Policy: If you fail to show up for a scheduled appointment without prior notice, you may be charged the full session fee. Repeated no-shows may result in restrictions on future appointment scheduling. d. Rescheduling: We understand that unexpected circumstances can arise. If you need to reschedule an appointment within 24 hours of the appointment scheduled time, please contact us as soon as possible at [email protected], and we will do our best to secure your session investment. 2. Refund Policy: a. Refunds for Canceled Appointments: Refunds for cancelled appointments are typically not provided. However, we understand that certain situations may warrant exceptions. Please contact us to discuss any exceptional circumstances. The refund if sanctioned will be done to the original mode used for payment. b. Refunds for Prepaid Sessions: If you have prepaid for a session and need to cancel, refer to the cancellation policy for details on any applicable cancellation fees or refund eligibility. c. Refunds for Unused Services: If you have prepaid for a package of sessions and have unused sessions remaining, you may request a refund for the unused portion. Refunds for unused sessions will be processed based on the individual session fee minus any applicable cancellation fees. d. Refunds for Product Purchases: For product purchases, we offer refunds within 5 days of the product being returned, but provided the product is returned unopened and in its original condition with all packaging intact. Refunds will be processed in the original form of payment. e. Refunds for Gift Certificates/Vouchers: Gift certificates or vouchers are non-refundable but may be transferable to another individual upon request. f. Processing Time: Processing time for refund is usually 5 working days. The refund after being initiated from our side, usually take 7 working days by the payment service provider. 3. Refund Disputes: If you have concerns or disputes regarding a refund, please contact our office to discuss the matter. We are committed to working with you to find a satisfactory resolution. This policy is designed to ensure fairness to both our clients and our practice. By scheduling an appointment with MentorsWorld Ventures Pvt. Ltd., you acknowledge and agree to abide by these appointment cancellations and money refund policies. We appreciate your understanding and cooperation. If you have any questions or require clarification regarding this policy, please do not hesitate to contact our office. Thank you for choosing MentorsWorld Ventures Pvt. Ltd. for your needs. Contact Details:
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